Report Preview not working

[KristiK]

I'm working with a firm to implement Deltek 5.1, and working to create custom reports, which I have done at other firms. I configured the report I need, and saved it, but when I attempt to preview the report, I get the following error message:


Internet Explorer cannot display the webpage

What you can try:
Diagnose Connection Problems

More information

I have added the database to my trusted sites (using Internet Explorer 8) , and also activated the SSL and TSL protocols in the security section on the advanced tab in my internet options, and I'm at a loss as to what to try next. Since I'm a consultant working for myself, I don't have a handy IT department to trouble shoot technical issues such as this - has anyone encountered and overcome this issue?

[Gerald Cox]

Are you working on this across the internet or locally on their network?

[KristiK]

I'm working on the internet from my home office.

[Gerald Cox]

It's possible that reporting and the firewall are not configured for external access to the reports. This thread should help: viewtopic.php?f=9&t=325&start=10

[KristiK]

Thanks very much. I have forwarded this on to my client's IT department.

[DouglasT]

Hi

Are you running this report directly against the database?

Or did you write it in Actuate, install with the Report Administration, and run from within Vision?

Douglas

[KristiK]

Yes, I am building and running the report directly from Deltek.